INFORMATION COLLECTED & HOW WE USE IT:
We collect the following types of information from you: i) personal information that you voluntarily provide to us through our website forms or when you participate in contests, promotions, sweepstakes, customer surveys, events, engage with us via social media platforms, and when you email, call, or otherwise communicate with us; and through a voluntary registration process when you place a reservation; and ii) personal information that is derived through your web browser and automated tracking mechanisms.
- Voluntary Information
In order to request more information or place a reservation on our site or over the phone, we will collect personal information about you via phone, email or our website. The personal information we collect may include your name, mailing address, email address, phone number, date of birth, age, height, weight, gender, travel interests, essential dietary and medical history, information about your physical fitness and prior experience, payment information including your credit card and other payment details and emergency contacts. We store your full credit card number only in encrypted form. We keep only the last four digits of your credit card, debit card, or electronic card number and payment type unencrypted for reference.
Zoar Outdoor will use the personal information you provide to us in order to: respond to your comments and questions and provide customer service, process your request, bill you for your reservation, provide you with information needed for your trip, including confirmations, receipts, invoices, and customer experience surveys, communicate with our staff and affiliate operators regarding your trip, communicate with you about Zoar Outdoor and partner products, services, offers, contests, promotions, sweepstakes, surveys, research, news, events, trips, and other information and services that may be of interest to you, and link or combine with other information we receive from third parties to help understand your preferences and provide you with personalized service. We do not control the use of personal data by third parties and they are bound by their own privacy policies.
If you provide us with information about another person, you confirm that they have authorized you to act for them, that they have consented to the processing of their personal information, including sensitive personal data, and that you have informed them of our identity and the purposes for which their personal data will be processed.
Zoar Outdoor sends out periodic e-newsletters and area- or activity-specific news that we think you’ll want to hear about, but you can count on us to not share your email address with any third-party company without your permission and you can unsubscribe from our emails at any time.
When you call Zoar Outdoor to request information about our trips or to place a reservation we record your phone number. We also collect phone numbers through many of the forms on our website. Occasionally, our team may reach out by phone to provide you with information you’ve requested or to convey information about your trip, but we will not share your phone number with any third-party company.
- Mailing Address
Zoar Outdoor occasionally sends out promotional mailing pieces. From time to time, we may also work with other organizations that we believe are trustworthy and offer products or services that may be of interest to you. In such instances, we might share limited information (such as your name, mailing address, and transaction history) that we have collected from you, including personally identifiable information, so that such organizations may contact you with offers that may interest you. Be assured, however, that we will not share your information with these organizations if you have requested that we refrain from doing so and we will also honor your request not to receive mail from Zoar Outdoor directly.
Business Transfers: As Zoar Outdoor’s business continues to develop, your information may be sold to any successor or purchaser of part or all of the assets of our business. Business assets typically include customer information.